How to Keep "Any User" user criteria from adding back to Can Read

BrownBear
Tera Contributor

‎02-11-2025 12:23 PM

Whenever I try to add a User Criteria to the "Can Read" related list in a Knowledge Base and remove the OOB "Any User," the "Any User" user criteria does not delete. Does anyone know if there is an OOB business rule, UI Policy, data policy, client script, or ACL that is causing this behavior?? 

 

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BrownBear
Tera Contributor
In response to Mark Manders

‎02-13-2025 09:27 AM

I don't think anyone would want or need an app scope blank.  I believe a blank app scope was created by SN prior to current releases and carried over to the latest released due to upgrades.

 

My use case was to see if a blank app scope was causing the issues I was experiencing, but it's not.

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