how to make some fields read only and some fields editable based on assignment group on SC Task

[Sateesh11]

We have created one catalog item named " Off-boarding" in our dev environment, whenever a request is ordered 7 catalog tasks are created automatically and assigned to different assignment groups as configured in the workflow.
Our requirement is variables should be editable to assigned groups only and read-only to other groups.

For example, assume the scenario below:
------------
The Lab Operations-Off Boarding group members can only edit the 'ELN' variable and the remaining variables should be read only for this group.
ComplianceWire-Off Boarding group members can only edit the Compliance Wire variable value and the remaining variables should be read-only for this.

[Jon23]

Hi @Sateesh11 ,

One thought is to create a new hidden group ref field.

For each catalog task assigned group, update the new variable field with the same value.  You can then use a simple catalog UI policy to make fields read only/editable.

[Sateesh11]

Hi Jon,

As you suggested, created new hidden group filed but unable to update the assignment group value into newly created field.

Can you please help me on this.

[Jon23]

Hi Sateesh,

You can create a Flow action to update a catalog variable.  Take a look at these posts on how to:

https://www.servicenow.com/community/now-platform-forum/how-can-i-update-a-catalog-variable-in-flow-...

https://www.servicenow.com/community/now-platform-articles/set-value-of-a-catalog-variable-at-flow-d...

Are you opening all 7 tasks in parallel or waiting for one to complete before opening the next?

[Sateesh9]

Passed the task group value using display business rule to scratchpad and access the scratchpad to know the group value in onload client script.

it worked for me .

Thank you!