Submit button from knowledge feedback on portal is gone
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‎07-18-2024 05:09 AM
The "submit" button on our KB articals, knowledge feedback is gone so users cant submit feedback:
i have tried to looke for it but not found anything.
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‎07-18-2024 05:37 AM
Can you give us some more information? When did this happen? What happened right before that? Did you upgrade or patch? Have you checked the sys_update_xml table to see what happened around the time it disappeared?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎07-18-2024 05:42 AM
Hello im not sure when it went missing. I have seen videos of people online that are showing off knowledge feedback and i also see them not having it, example here you can see theres no submit button:
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‎08-23-2024 12:55 PM
We are having the same issue. Do not know when it disappeared and have not found a way to get it back. I know we did not make any changes to knowledge article views. We are on Vancouver, I am wondering if this went away following the upgrade?