How to navigate to other tab in Agent Workspace - Using ATF
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‎09-12-2022 04:27 AM
How to navigate to other tabs in Agent Workspace using ATF
if so, can someone share the video - how to create ATF for Agent Workspace validation
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‎09-12-2022 04:32 AM
Hi,
So what did you start with and where are you stuck?
Did you try to search any existing tests involving agent workspace?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-13-2022 12:19 AM
Hi,
I created a Case in Agent Workspace using ATF - but when i try to navigate to another tab (customer tab) within that case using ATF - its not possible ,
just creating a case and move to related list (OOB List) can be possible using ATF ,
Can someone advise here,
Thanks & Regards,
Vignesh Kumar
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‎09-14-2022 02:42 AM
Hi,
if there is no OOB step for this then you cannot test it using ATF.
regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader