How to navigate to other tab in Agent Workspace - Using ATF

Vignesh Kumar
Tera Contributor

How to navigate to other tabs in Agent Workspace using ATF 

if so, can someone share the video - how to create ATF for Agent Workspace validation

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

So what did you start with and where are you stuck?

Did you try to search any existing tests involving agent workspace?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi,

I created a Case in Agent Workspace using ATF - but when i try to navigate to another tab (customer tab) within that case using ATF - its not possible ,

just creating a case and move to related list (OOB List) can be possible using ATF ,

Can someone advise here,

 

Thanks & Regards,

Vignesh Kumar

Hi,

if there is no OOB step for this then you cannot test it using ATF.

regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader