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08-08-2014 01:22 AM
Hi SNC,
I did some customization on my Knowledge article form - I added an approver field, which is a reference field to the User table. Next to the field, I would like to add an icon, which when clicked should open a new Glide Dialog window in which I want to show only a specific KB article, but in View mode, as the regular end-user would see it.
I managed to make this open in a separate tab, but I prefer to have it open in a glide window on the same screen.
I checke this guru post: http://www.servicenowguru.com/system-ui/glidedialogwindow_popup_record_list/
However, I cannot figure out how to show in the glide window only the KB article as a result.
Any suggestions on that?
Solved! Go to Solution.
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Knowledge Management
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08-08-2014 02:24 PM
You can create a UI macro, which calls a UI page as per that link. Then you goto your reference field's dictionary and add this UI macro name in the ref_contribution
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08-11-2014 05:42 AM
Great, I made it work. All the answers were very helpful, thanks guys!:)
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08-11-2014 10:04 PM
Great
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03-16-2018 09:37 AM
I know this is from awhile ago, but do you recall how you setup your UI Page to show the KB Article in view mode?