I have an ask to modify a process that was built by a previous developer, using flows. I'm more of a workflow person, with decent knowledge of how the flows work in ServiceNow... My 1st question:I've added an approval action to the flow, but I am una...
I want to trigger email exactly one hour before the change request is getting end i.e exactly one hour before planned end date of change request.
Hey everyone! We are having issues were downloads are getting stuck in Version 120.0.6099.71 (Official Build) (64-bit). Has anyone else seen this? According to some other research we found it sounds like the work around is to set downloads to "Ask wh...
Hi All, Sharing this knowledge base article for all about MID server. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0960404 -Thanks,AshishKMishra
Hello Community, Hope you all are well! Here is the example of the onLoad client script and client callable script include, to check if the current user belongs to any of the IOT groups and display an appropriate info message in the Incident form. ...
I have created a new taxonomy and added it to the portal. But it is not reflecting in the portal .
What is tthe difference between my results and the other tab here. On want contexts it works?
How to Adding Assets to AD groups using Integration Hub
Like we have "Add to cart" and "Order Now" button on Catalog Items, we are expecting this in Service Portal too. I see only the "Order Now" button in Service Portal. How to enable "Add to cart" to show right above "Order Now"?
We want to show SLA to end user on portal side for his raised request/incident.I am attaching screenshot of portal where we want to show SLA details( marked in RED box). PFA sceenshot.
How do you add an "is empty" or null value IF condition? Logically, I am just trying to write a condition that says IF (Assigned To is not empty) THEN (etc). What's throwing me off is that the UI has options for "is", "is not", "contains", and "does ...
Hi Are there any best practice for managing admin accounts in ServiceNow? Thanks
Are Servicenow case emails encrypted? If so, does this happen automatically or does the sender need to do anything to ensure encryption? If the HR agent emails a document containing PII or SPI from the case, will the attachment be automatically enc...
Hello SNow community,i found this to add menu items in normal portals user dropdown menu:https://fruitionpartners.eu/blog/2017/03/15/add-new-menu-item-servicenows-header-profile-dropdown/ but this does not work for Service Portal. Any suggestions / i...
Hi everyone good day! Can someone please help me translate the options of the reference field? The data of the reference field comes from a newly created table. (Please check each screenshot below): As you can see in the portal, the field that I'm tr...
