Customer Service Management Portal
Hi,How to edit the form layout of cases in the CSM portal. For example I need to add fields in the form. I am attaching the form view which I need to edit. TIA,
Hi,How to edit the form layout of cases in the CSM portal. For example I need to add fields in the form. I am attaching the form view which I need to edit. TIA,
Hi everyone, Do onCellEdit client scripts work on lists in Workspace at all? I've tried onLoad, onChange and onSubmit and they work, but I can't get onCellEdit scripts to work in Workspace. I want to bring up a confirmation dialog box on a cell edit ...
Hi,I'm curious about how schedule import jobs using "Custom (Loaded Script)" interact with GlideSession data. If the session function is used when the form is created, based on this documentation, will the system release the session data when the imp...
I created a test scripted rest API and trying to call that from the javascript. However, I am getting the following error message. However, I don't get any error when I call that URL from POSTMan. ScriptedRESTaspx.aspx:1 Access to XMLHttpRequest at ...
Hi, I am trying to import an excel file with header starting from row 10. The problem I am facing is there are merged cells in first 9 rows that are causing parsing issue as shown in the image below. My question is, is there a script I can use in ...
Hello, I created a UI action button called create feedback in the workspace, the only problem is that it doesn't work, there is the button, now the code has to operate on a table that I created from scratch and it is called u_support feedback. I wou...
Hi, I've been trying to access one of the activities of the "Associate Implementer Career Journey", and every time I try to access, it sends me an error message. Has this happened to someone else? Thanks,
I have a Guided Tour that works on all Change Requests. But I'd really like to have a way of parsing the Guided Tour into smaller tours. For example, based on the STATE of the record, a Guided Tour to create a New Change and another Guided Tour on Re...
I want to install the Integration hub plugin for my PDI. I know I can not request from ServiceNow store due it's PDI,Can someone can tell me how to get PDI integration hub plugin?
Hi team,We are trying to integrate the ServiceNow with microsoft teams. When creating reference type variables such as application, category,subcategory.I encounter an issue where only 10 values of the reference type are displayed at a time. I am exp...
When I'm primary on-call, I would like to have the ability to let myself notified several times, before the escalation starts to the secundairy on-call member.I thought I should do that using the 'add contact attempt' button, but that doesn't work. A...
I want to show all groups in the sys_user_grmember table but I only want to show them once. I want to show the name, not the sys_id of the group and especially not the sys_id of the grmember record. var gm = new GlideAggregate('sys_user_grmember'); v...
Hello, I have a ui page to obtain a "file" type document, when I press my button, I want to save my attachment that I have in the "file" type field, and obtain its sys_id
Does anyone know how long this option to disable Next UI will be available? I see this option for Vancouver but wondering about future options.
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