How to Remove Categories in Knowledge Base?

rosemary_kai
Kilo Contributor

Hello, Currently I have knowledge base categories labeled as N/A because I can not remove them. Can someone explain how to go about this? I am currently a Knowledge Base Manager   permission level.

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5 REPLIES 5

khadija3
Tera Guru

Hello Rosemary Loftis



Even with admin account it's not working you need to impersonnate as one of the kb managers or as the owner to delete the category



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