I am having a workflow for to create multiple RITM from single request based on MRVS. I am here pasting the procedure which I followed. But, I am having a requirement of to do it by using flow designer Creating the Requested ItemsNow, there are proba...
Hey there, does anyone know how to set a catalog variable in flow designer properly? I have created a custom action with a script step. The script step has one Reference.Requested Item input parameter. In my script i do the following: inputs.ri.vari...
Hello,I wanted to know how to bring customized icons such as below in list view of a custom table. These icons will depict certain conditions like shared items / transferred items. However, wanted to check if it is possible to bring such customized i...
Hi,I want to create a related link on the Change Request form which, when clicked, will redirect to another page, but I don't know how to do it.I created UI Action but I don't know how to make it redirect me to another page.
We have an app in the app store and I need to add translations to every label on 40+ tables, about 550 fields. I tried to create a template to do do this, but I can't seem to define the table the translations should go to. Is there any way to bulk ad...
Hello, I need to totally remove Italian language from my instance.Not just disable, entirely get rid of it. Would appreciate any help doing so.ThanksRon
Hello,There is a requirement where we need to make a filter ....AND Short Desription DOES NOT CONTAIN abc OR Short Description DOES NOT CONTAIN zyx. As soon as I add that OR, that entire AND part will stop to work. I also Tested on PDI with short_des...
Hello everyone, We are currently in Orlando (glide-orlando-12-11-2019__patch7a-10-02-2020) and this weekend my company is performing Disaster Recovering testing. 2 of our MID Servers got down and I'm having hard time to have them back.Whenever I try...
I am trying to create a flow in which I am adding an action. The action is that it should trigger a BOT process in RPA. Is this possible? and if so, please guide me me on how to do this. I am trying to do it. But I am getting errors.
Hi, We have a problem with a record producer, a date variable is not working properly. We can see the name of the variable but the input box is not displaying: This happens with any language except English.
Hi, It is for a catalogue item, I'm trying to restrict users to select any other country rather than their home country.This country data is coming from a custom table called " u_razor_access", which eventually is coming from the core_country table. ...
Hi, All My client is using search suggestions in the service portal.However, it will not work unless I enter at least 3 characters in the search box.This limitation is very inconvenient for me because I often use two Kanji characters when searching f...
Hello experts,I noticed that in our Prod instance the value of state field in the UA instance info download table (ua_instance_state) is closed.Is it normal for it to be closed for PROD instance? What does it mean for the value closed in state field?...
I was excited to see the Business Stakeholder role in New York but when I looked it said it had an additional cost. Does anyone know how this is licensed? We have ITSM Pro
Hello Team, I want to remove the below fields from the Incident form in the service operation workspace, Can anyone suggest how to do that?
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