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Resolved! Pre-populate a condition field in a new record

Hi, I need to pre-populate a condition type field on a new form. For context, the field is on a custom table, and users should be able to create copies of the records stored in this custom table. This copy shall not be inserted immediatley (so, just ...

Max Nowak by Kilo Sage
  • 996 Views
  • 3 replies
  • 0 helpfuls

Resolved! SSH authentication or connection failure

Hi All, I am currently trying to use Custom SSH Activity designer in order to run some commands on target Linux/AIX hosts. I have defined the SSH Private Key credentials, tested it using "Test credential" UI and it passes fine. Also I have associated...

pain by Giga Contributor
  • 8215 Views
  • 5 replies
  • 3 helpfuls

Resolved! did deleting table will be captured in update set??

 If not do we need to delete them in individual instances?What need to be considered before deleting the table?Is parent table fields going to be affected if I deleted child table?Except schema map is there any other feature available in  ServiceNow ...

KM SN by Tera Expert
  • 1245 Views
  • 9 replies
  • 4 helpfuls

User Criteria

Hello, Brief background: We support multiple companies within a single SNOW instance, and most of the companies have their individual catalog items. For that, we utilize "User Criteria".  We also have an L1 desk that handles all of the companies, and...