How to restore default user interface in SNOW
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05-30-2017 09:32 AM
Hello,
I have recently started using SNOW. While doing some modifications in its favorites bar, some stuff got removed and misplaced. Now it looks completely messed up and I can't even see tabs like Incident, Change etc. Could anyone please help on how to restore default user interface (which I had at the time of first login)?
Thanks a lot.
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05-30-2017 10:06 AM
Are you using a personal developer instance or a corporate instance?
If this is a personal developer instance, your quickest recourse, since you just started, is probably to reset the instance entirely using the Manage> Instance menu option on https://developer.servicenow.com
If you want to do a little detective work, go to System Definition> Application Menus and see if Incident (and others) have been set to active=false somehow.
http://wiki.servicenow.com/index.php?title=Administering_Application_Menus_and_Modules
