How to set a default value for choice field based on another choice field using configure dictionary?

Rahul Dev1 · ‎03-24-2022

Suppose if I have field a 'Priority' having choices P0,P1,P2,P3 and and field 'Status' having choices 'Serviced','Not Serviced'. Whenever 'Priority' is not P0 or P1 then 'Status' default value should be 'Not Serviced'.

I want to achieve this using default value in Configure dictionary.

Kindly Help!

Ankur Bawiskar · ‎03-24-2022

Hi,

are you sure the Priority will be having some default value when form loads?

I believe you should be using onChange client script and achieve this if user changes the priority

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎03-24-2022

@Rahul Dev

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎03-24-2022

@Rahul Dev

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader