HiI thought this should be a straight forward question but I haven't been able to find a decent answer.We have variables inherited from the Catalog Item visible on the Request Item. Some of those are read-only others are not. This is controlled throu...
Is there documentation anywhere on the class SNC or SNC.UserCriteriaLoader? I cannot find anything...anywhere. I want to know the helper function that apply to user criteria.
Hi, Due to some reason my UI is changed to an older version, Can somebody tell me how to bring it back to UI 16. Thanks in advance
Hi all, I have a field type as duration. Field name is "Subscription" After exporting to excel I'm getting as in milliseconds I hope so. After transformation again Subscription field values is not updating as it remains empty. Kindly help. Thanks i...
Hi, Is there any way to remove / hide the Paperclip with "Add attachment" on a certain requested item in the Service Portal? Best regards,
Hi Team,I have requirement where there is a check box in User table , when ever user is given with ITIL role this check box should be automatically checked. If Itil role is removed automatically this check box should be unchecked.Roles are added to g...
@Hi All,I have created a portal for GRC application which is a scoped application of ServiceNow. I have created a new scoped application in which I have created a portal for GRC components.Everything works fine on the portal except for the Header Men...
Hi All,I need to shot the Seach-Bar (like in on desktop view ) also in mobile phone.The Widget that call the Search Bar have a following HTML:<div id="help-search" class="wrapper-xl"> <div class="wrapper-xl"> <h1 class="text-center text-4x m-b-lg...
Database Request Catalog item have a variable "Database Name". User fill all the details and submitted the Database request catalog item.The variable Database Name should be editable in the requested item form until the request is approved. Once the ...
Hi,Can someone please help me with the layout we have in the user form. I am looking to see how to add the Notification Field in the Incident/Service Request Form Field. For example a new Incident logged in Service Now shows the priority and impact a...
Hi,A few questions I'm hoping somebody here can answer.1) I am wondering if there is a list of OOB roles with reference to what level of user licensing they incur when assigned to users?2) What are the general guidelines for roles, global and custom ...
Hello team,I want to clarify myself the process of going live(Go Live). We have valid CSM v2 licenses and we have clear understanding of what and how to implement to start using our ServiceNow production instance. The question is is it mandatory to u...
Hello,I'm trying to using forms form one dev instance to another one instance through update set method.but im getting below mentioned error.Kindly share the ideas.To commit this update set you must address all related problems by fixing and previewi...
Please find below the question/concern:Navigate to ServiceNow and from the left nav menu navigate to Service Portal > Service Portal HomeLocate the "Requests" widget on the home page, you will find a list of Requests which are requested for you.Click...
Hi,I am interested to know what class of CI people use for the WiFi and potentially wired LAN networks?"Network" seems like a fairly obvious candidate, but I'm not sure about using it, as it only seems to have two fields other than name: Bridge & For...
