Hi,
You need to create a email script and define the user you want to set as cc in email and then call the email script from the notification.
Steps to create Email Script and how to use:
- Navigate to the "Notification email Script" in the "System Notification" in filter navigator.
- Set the name of email notification "add_newusers_to_cc".
- add below code in the script:
email.addAddress("cc","email_address_of_the_user","Name_of_ther_user");
//if you want to push the user dynamically then you can use the scripting to validate and push the user.
4. Now navigate to the notification where you want to add cc.
5. add "${mail_script:add_newusers_to_cc}" in "Message HTML" field in "What it will contain" form section of notification.
Kindly mark my answer as Correct and helpful based on the Impact.
Regards,
Alok
