How to show a Performance Analytics Dashboard on the Service Portal Landing page

shraddha_agrawa
Tera Expert

‎11-14-2017 08:51 PM

Hi All,

I have created one interactive Dashboard through Performance Analytics, and now I want that Dashboard to be visible on my Service Portal landing page as is.

Request you all to please suggest some ideas how can I achieve this.

Thanks

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6 REPLIES 6

Kishor kumar1
Mega Expert

‎11-14-2017 10:51 PM

Activate the performance analyst plugins. The new widget will open with name of "Performance Analyst "



Thanks,


Kishor


0 Helpfuls

sndangibbard
Mega Guru

‎11-15-2017 06:49 AM

  1. Open the dashboard you want to display in the platform UI
  2. Open dashboard menu in top left and choose Copy Dashboard URL
  3. Add a HTML Widget to your Service Portal Page
  4. Hover over the Widget Instance and click the Edit icon
  5. Switch to source code view
  6. Add code:
<iframe style="overflow: hidden; height: 1000px; width: 100%;" src="URLFromStep2Here" width="100%" height="100%" frameborder="0"></iframe>


Make sure you use a relative url in the iframe src attribute, so:


"/$pa_dashboard.do?sysparm_dashboard=a64b7031d7201100b96d45a3ce610335"


rather than:


"https://yourinstance.service-now.com/$pa_dashboard.do?sysparm_dashboard=a64b7031d7201100b96d45a3ce61..."



Play around with the height CSS property, the longer your Dashboard, the higher the height value will need to be to avoid the iframe scrolling


leebooth
Kilo Expert
In response to sndangibbard

‎12-19-2017 06:54 AM

This did exactly what I needed. Thanks Dan!


0 Helpfuls

rohitservicenow
Mega Guru
In response to sndangibbard

‎07-28-2020 01:54 AM

Hi, can we also disable the drill downs in portal dashboard?

I tried, below in page CSS field and in the widget too with no luck.

 .report_content {
pointer-events:none;
}

Please let me know how can I disable the drill downs and enable the scrolling on the dashboard if it has more reports.

 

Thank you in advance.

0 Helpfuls