How to show Process Flow in Service Portal?

sanasayyad
Tera Contributor

I am trying to do on incident table based on state ,can someone please guide me.

10 REPLIES 10

Ankur Bawiskar
Tera Patron
Tera Patron

@sanasayyad 

there is nothing OOTB for this, you will have to customize it by having a widget

check these links

how to create Process flow in service potal 

Portal Widget for Process Flow States, need help to automatically reload it, when state changes 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sanasayyad 

You can create the flow, but could you please let me know exactly what you want? If possible, could you provide a reference screenshot?

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Hello @DR. Atul G – LNG,

I have used an OOTB widget, i.e. Data Table from Instance Definition, to navigate to the form. However, I am unable to see the Process Flow Formatter, which is available in the native view under the section called Process Flow.

@sanasayyad 

it won't show in portal as the OOTB formatter is UI macro based and UI macro doesn't work in portal.

Did you check the links I shared above?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader