Show catalog item price under all catalogs
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06-02-2025 02:53 PM
Hello! I am working with our Asset team to publish Software Models to Software Catalogs. I'm struggling to figure out how to enable the price so that we can view from both the ESC and platform. In one of instances I am able to view that price, but now I want to figure out how to capture that on my update set to then activate it in our TEST instance.
I believe this lives under Maintain Cart Layout?
Thank you in advance 🙂
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06-02-2025 10:42 PM
Yes, to display Price in the Software Catalog (both ESC and platform), you’re right to look at Maintain Cart Layout.
Here’s what I did to make it work:
✅ Enable Price in Layout
Go to:
Service Catalog → Catalog Definition → Maintain Cart LayoutOpen the layout in use (like “Default” or any ESC-specific one).
Make sure the Price field is added in the layout.
Also confirm that your Software Model or Catalog Item has a value in the Price field.
✅ Move Cart Layout to Update Set
These changes do not get captured automatically.
To move it to your update set:
Go to:
System Update Sets → Local Update Sets → [Your update set]Use the related link “Add to Update Set”
Add these manually:
sc_cart_layout
sc_cart_layout_variable (if used)
Search by name or sys_id and include both.
✅ Tested and Working
I’ve tested this — once the layout and item have price configured, it shows up correctly in ESC and classic platform view after migration.
If this helped, please mark this as ✅ Helpful or Correct — helps others too.
Thanks!
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06-02-2025 10:51 PM
Hi @MayrelCerero ,
By default, prices do not appear for order guides, record producers, and wizard launchers.
You can change which catalog item types show prices using the List of class names for catalog items that do not show the price in listings property (glide.sc.item.cannot_show_price). Provide a comma-separated list of table names for item types that you want to hide prices for.
Navigate to Service Catalog > Catalog Administration > Properties
Enable the Property as Above and the result is :
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.