Hi @sanasayyad
You can’t add a process formatter on the portal, buddy. If you still want to do it, you’d need to do customizations, which is not recommended. I’ve seen a few links on the community about this. Also, if I’m not wrong, there’s no real purpose in showing the formatter to the end user—the end user mainly cares about the exact state or status of their record.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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