How to show the most frequently searched items on Portal (for Global Search)

Pooja Magadum1
Tera Expert

Hello All,

Can someone please advise me how to show the most frequently searched items below Global Search box on the Service Portal ? (it should come as 'Suggested Searches' for end user.) 

Also it should be clickable.

Thanks,
Pooja

2 REPLIES 2

Paul Curwen
Giga Sage

Go to Service Portal > Usage Overview on the Filter Navigation menu. 

There you will see the most popular search terms: 

find_real_file.png

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Regards

Paul

Thanks for you response. But I want to show it below search bar.

find_real_file.png