How to tell if the recipient received the email sent from ServiceNow

ASWIN EPARI2
Tera Contributor

‎07-12-2022 01:25 AM

How to tell if the recipient received the email sent from ServiceNow, as the flag is "sent". Scenarios could be the email address is incorrect, or the person left organisation and account is locked, how to identify if its actually delivered.

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Nikhil55
Tera Contributor
In response to ASWIN EPARI2

‎11-17-2022 02:54 AM

Hi @ASWIN EPARI2 Did you find any solution for this issue?

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