How to track or display the email sent or received

[Sirisha Navudu2]

Hi,

we have a requirement where we have status field(choice). when the status is internal query pending we are sending a mail to internal team through email client. is there any possibility to track the mails. If we are having admin access we can see that in activity log. how about the people who are not having admin access(non admin). provide any solution. 

[Musab Rasheed]

Hello,

Did you check if any ACL is controlling Visibility ? Please check once , you will materials related to ACL debugging.

Regards

[Gaurav Rotke1]

Hi Sirisha Navuduri,

You can create one role and assign it to the user who you want to show that email logs.

You can create an ACL and grant access to sys_mail table to the users with that specific role.

Please mark helpful and correct if it helps.

Thank you

Gaurav Rotke

[Musab Rasheed]

Hello,

If you are fine with my response, Please hit like and mark my response as correct if that helps.

Regards