How to trigger a flow once a RITM has been created from a different flow in Flow Designer?

[Harriet K]

In Flow Designer, I have the flowing flows:

1. Flow A that contains a script action, which parses through a bulk load request from an Excel attachment. For each row, it generates a RITM and populates the variables with values.

2. For each RITM generated, I want it to run Flow B, which contains actions and subflows.

According to this document, in order to run an action, flow, or subflow, I have to use the FlowAPI method.

Flow Designer has a feature, where you go to the 'More Actions' menu and click on the 'Code snippet' to get the code snippet to execute the flow like so:

There are two different code snippets that it provides.

Server side code snippet:

(function() {

try {
var inputs = {};
inputs['table_name'] = 'Table Name';
inputs['request_item'] = ; // GlideRecord of table: sc_req_item

// Start Asynchronously: Uncomment to run in background.
// sn_fd.FlowAPI.getRunner().flow('scopedapp.flownamehere').inBackground().withInputs(inputs).run();

// Execute Synchronously: Run in foreground.
sn_fd.FlowAPI.getRunner().flow('scopedapp.flownamehere').inForeground().withInputs(inputs).run();

} catch (ex) {
var message = ex.getMessage();
gs.error(message);
}

})();

Client side code snippet:

(function() {

var inputs = {};

inputs['table_name'] = 'Table Name';
inputs['request_item'] = { // GlideRecord
table : 'sc_req_item',
sys_id :
};

GlideFlow.startFlow('scopedapp.flownamehere', inputs)

})();

I tried out both of these code snippets and it did not work. I don't get any error messages.

Note: I am well aware that the client side code snippet requires the 'Callable by Client API' to be enabled, which I already did because I followed this document.

Which of these code snippets do I use to call Flow B from Flow A within a script action?  Please advise how to get this to work.  Thank you!

Best regards,
Harriet

[Kieran Anson · Accepted solution]

Hi,

My preference would be to turn flow B into a subflow and call it as such. The server side script is correct but as you're running in async mode I presume you want the output/results? If so, you'd want to capture those in a returned variable.

the outputs var is then the returned values

(function() {

try {
var inputs = {};
inputs['table_name'] = 'Table Name';
inputs['request_item'] = ; // GlideRecord of table: sc_req_item

var result = sn_fd.FlowAPI.getRunner().flow('scopedapp.flownamehere').inBackground().withInputs(inputs).run();

var outputs = result.getOutputs();


} catch (ex) {
var message = ex.getMessage();
gs.error(message);
}

})();

[Harriet K]

Hi @Kieran Anson ,

Thank you for your response. Can you give me an example what value to put in the 2nd inputs?

inputs['request_item'] = ; // GlideRecord of table: sc_req_item

What do I put here?

Thank you,
Harriet

[Kieran Anson]

Heya Harriet,

So for this example it's expecting a gliderecord, or a on object that represents a RITM. How you get this is going to be different but as an example:

var ritmGR = new GlideRecord('sc_req_item');
if(ritmGR.get('sys_id_of_record')){
inputs['request_item'] = ritmGR ; // GlideRecord of table: sc_req_item
}

This does a lookup and gets us a glide record object to pass in. This may be a pill in your flow if you've already done a lookup action to find your RITM

[Harriet K]

Hi @Kieran Anson,

Ahh that worked! Thank you so much for your help!!

Best regards,
Harriet