How to Trigger flow designer with virtual agent ?

[Atul kumar]

I want to trigger a flow designer based on the conversation with virtual agent

[Eric M]

thanks we are just trying to follow best practice since we are about to do some automated VA conversations with external systems. 

[Krishna80]

hi chuck,

can you give an example script which triggers subflow or flow from the virtual agent script action?

for example I have subflow named as reset password  how can I can call that from virtual agent Script Action.

[Chuck Tomasi]

Within Flow Designer, on your Flow or Subflow, use the Code Snippets in the upper right menu.

From there, copy and paste the script where needed (eg. VA script). Mine looks like this:

(function() {
	
	try {
		var inputs = {};
		inputs['current'] = ; // GlideRecord of table:  
		inputs['changed_fields'] = ; // Array.Object 
		inputs['table_name'] = 'x_66238_cls323_employee';

		// Start Asynchronously: Uncomment to run in background.
		// sn_fd.FlowAPI.startFlow('x_66238_cls323.employee_trigger_test', inputs);
				
		// Execute Synchronously: Run in foreground.
		sn_fd.FlowAPI.executeFlow('x_66238_cls323.employee_trigger_test', inputs);
		
	} catch (ex) {
		var message = ex.getMessage();
		gs.error(message);
	}
	
})();