How to update a rule in an existing ACL

dkhanna01
Mega Contributor

‎03-03-2017 08:24 AM

I'm trying to publish a report that I created on cmdb_software_instance table, but apparently, the users are not able to see the report even though I shared it with them. I figured out it's because the ACL has the "Required Role" setup for "itil" and "asset" and those users (with whom I shared a report) are not associated with those two roles. So one way for them to access the report is to add them to itl or asset role, which I don't want to do that, or the other way is to update the ACL. But apparently, I don't see anything in ACL to delete or modify the 'Requires Roles" within an existing ACL.

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Bharath40
Giga Guru

‎03-03-2017 08:26 AM

Hi Deepak,



Did you elevate your roles, make sure Security admin is selected. Can you also share your ACL screenshot if possible.


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kalyan778
Mega Guru
In response to Bharath40

‎03-03-2017 08:35 AM

Hi Deepak,



To modify the ACL you need Security_admin role.If you are alrdy having the security_admin role please activate the elevated roles as shown in below


find_real_file.png


and open the below link with your instance name



https://Instance name.service-now.com/ /sys_security_acl.do?sys_id=810bc402c0a8016667667f28e551b39f&sysparm_view=&sysparm_record_target=sys_security_acl&sysparm_record_row=3&sysparm_record_list=name>%3Dcmdb_software_instance%5EORDERBYname&sysparm_record_rows=5303



Please let me know if you need anything else.


Thanks


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