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Resolved! Datawarehouse pushing sys_user hr_profile Servicenow

I've been tasked to document as is processes in Servicenow and have done most of the ITSM modules. Experience wise I am familiar with MID Server and LDAP with sys_user but yet to touch hr_profile and HR modules.Our current client servicenow is expres...

pokai by Tera Contributor
  • 408 Views
  • 1 replies
  • 0 helpfuls

Effective Dated Records

How do you create/manage effective dated custom tables in SNow? For example, I have a tutor table to track availability.Tutor Table:Tutor-Name Effective-Date Effective-Status DaysTutor-1         01/01/2024    Active                  MondayTutor-1    ...

Samar A by Tera Contributor
  • 454 Views
  • 3 replies
  • 1 helpfuls

Embedding a viewable pdf in a knowledge article

We want to be to present the content of a pdf in the knowledge base article. We put in the iframe source code to present the pdf. It works in draft mode. When we submit the article, it loses one line of iframe code: the src line with the url address ...

Chuck_P by Tera Contributor
  • 1301 Views
  • 2 replies
  • 1 helpfuls