I am working in service operations workspace (change request form). I want to hide these highlighted values from record information contextual side bar. can anybody please help me to give solution? I have tried using UI builder but I am not able to s...
Hi,I'm trying to apply a custom CSS to the articles in our Knowledge Base. As per the procedure explained in Uploading and referencing CSS, I've created a style sheet in Content Management > Design > Style Sheets. I then inserted the link to my styl...
Hello! We have implemented an OOTB ESC portal in 16 languages. Some markets have chosen to translate their articles and catalog forms e.g. Sweden, but others only have their content in their local language e.g. Japanese. When users enter the portal...
Hello, community.I've been facing this issue since a few days ago: I have a survey that only users in the "survey_owners" field, besides admin users, can reach on Employee Center. The survey is public, without any user in the Related List " Survey U...
Hi All, I've ran into a problem with my Instance which i can't seem to replicated in my PDI. I'm trying to trigger a flow to run when a CI Install Status is set to Retired. However, when I try and select the trigger table as [cmdb_ci] Flow designer c...
Hi, I want to understand what's the difference between activating a language Plugin vs creating a language record and adding translations manually.Apart from translations what else does the language plugin provides. I need to activate Vietnamese for ...
Using Vancouver version - validated same in PDI. When creating a knowledge article in classic UI, the HTML field includes this insert media option. When creating a knowledge article in Service Operations Workspace, using same knowledge template used ...
Hi , I have old records of RITM which having closer details were null even though active is set to false so I need to set those fields (closed_at, closed by, duration and business durtion) How can I achieve it through fix script Thanks
Here's the story of a grumpy admin:My company recently deployed new logos and branding content. We updated ServiceNow with these new items, but colleagues pointed out that when Export to PDF was chosen, the report appeared with the old logo in the he...
Hello, I want to create a Service Portal page that would mimic a Tree relationship hierarchy, but points to the Product Model table that would dynamically show all the Model Components underneath that parent. Is this possible?
Hello, I am looking to create a Service Portal UI that displays a tile grid format that can show the number of Product Models where a condition = true. I would like each tile to display the picture from the Product Models form as well for the clicka...
I was able to install and configure both of the spokes based on the ServiceNow documentation below:https://docs.servicenow.com/bundle/washingtondc-integrate-applications/page/administer/integrationhub-store-spokes/task/set-up-azure.htmlhttps://docs.s...
When a new hire profile is created, the email address will be his personal email and on the day 1 of onboarding the email will be updated to organizations email id.Till the time a new hire is joining, how the candidate can access the esc portal from ...
Hi Community,We have a business case to restrict all kinds of access to ServiceNow instance via mobileAppreciate any suggestions on how to achieve this.Thank you.-Durga.
Hi , I am doing a REST Integration using flow designer. For Authentication, I am using bearer token, which needs to be send in Authorization header. But Instead of directly putting the token in Authorization header, I want to use Credential Alias. B...
