How to update User field in a scheduled report

Kamva
Giga Guru

Greetings experts,

 

I have an issue here, I want to update the from field (for future emails) on the sent/outbox (sys_email) produced by a scheduled report,. I am puzzled because this field is not on the scheduled report, I am not sure how it is filled up. Please review the attached image for your reference.

Screenshot 2025-04-15 at 13.35.33.png

Regards,

Kamva

6 REPLIES 6

@Kamva 

to change the from email going forward you can create a email script and invoke it from body of scheduled report.

then use setFrom() in script with your email address

How do I change From: address used by scheduled report 

AnkurBawiskar_1-1744720821427.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Kamva 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader