How to update User field in a scheduled report

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04-15-2025 04:38 AM
Greetings experts,
I have an issue here, I want to update the from field (for future emails) on the sent/outbox (sys_email) produced by a scheduled report,. I am puzzled because this field is not on the scheduled report, I am not sure how it is filled up. Please review the attached image for your reference.
Regards,
Kamva
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04-15-2025 05:40 AM
to change the from email going forward you can create a email script and invoke it from body of scheduled report.
then use setFrom() in script with your email address
How do I change From: address used by scheduled report
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-11-2025 05:43 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader