How to write Back end script for radio buttons(Yes/No) based on other selection?

[Service Now4]

Hello Everyone,

I have a requirement that - if we select DMS - Core in Access Required to, the Remote Access(Yes/No) field must to be Hide. - I have done this by using Catalog UI Policy and Catalog UI Policy Actions.

And Can any one please help me with this : How to Keep the value 'Yes' in the Backend.

Please find the below Screenshot for your Reference,

[Harsh Vardhan]

can you elaborate below line ?

 But in Back end it is not showing 

what do you mean by back-end , you mean RITM variable editor ? or in database table?

[Sagar Pagar]

UI policy working fine as per condition & policy action you mentioned.

As per UI policy, if you select 'DMS - Core' in Access Required to field, the Remote Access(Yes/No) field will be hidden.

If you want to show & always select to 'yes' in the RITM view, just remove the 'Applies on Requested Items' checkbox.

or

Explain in details, will solve this.

Regards,

Sagar Pagar

[Service Now4]

Thank you, it works now....I forgot to disable the UI Policy for RITM.

Thanking you.......

Regards,

Jayasree

[Service Now4]

Hi Sagar,

Request for DMS - Core; if the user changes the Remote Access field to 'NO' before selecting the application(DMS - Core) in Portal, the NO is carried forward – expected behaviour was to ALWAYS force Remote Access = 'YES'.  Could you Please help me with this issue.

Thanks&Regards,

Jayashree

[Harsh Vardhan]

you can write onSubmit catalog client script here to validate it the "access required to" field value and based on that set the multiple choice field value to yes.

eg:

function onSubmit() {
	//Type appropriate comment here, and begin script below

	if(g_form.getValue('access_requested_to')=='sysid of the DMS - Core'){
		
		g_form.setValue('remote_access','yes');

	}

}

Note: make sure you enter the correct variable name . 

If my answer helped you, mark it as correct and helpful.