Is there a possibility to add link on the Service Portal Header to redirect to Native UI page if the users Click on it

[sk59]

Hi All,

By Default we want the users to see Service Portal page and that is happening now.

But here we want to provide a link on the Service Portal header which can switch Native UI if any ITIL user want to move to Native UI. Is there a possibility to add a Native UI link on the Service Portal Header?

[Kieran Anson · Accepted solution]

Hi,

Something like the below screenshot? This menu will only show if the user logged in has a role

[sk59]

Hi Kieran,

Thanks it worked.

[sk59]

Hi Kieran,

In addition to the above can we do the similar this on ITIL View as well? Link to Service POrtal from ITIL View?

[Kieran Anson]

Yes, you can add a module under the self-service menu