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Error in sccm integartion while loading the record MID Server reported error: java.sql.SQLException: com.microsoft.sqlserver.jdbc.SQLServerException: Login failed for user 'SPA6sccm_integration'. ClientConnectionId:8864e3cd-75f8-43ff-b38b-4a5360e93eb

Hi All,I am getting the below error while loading records in data source ,seems like its login issue with the service account,tried changing password for service account again its throwing the same error ..can please some one check how this can be so...

Session Timeout Warning or pop up message on service portal

Hi All, We need to configure warning message or popup message on portal indicating that the session is going to end or expired. Kindly let me know if anyone has implemented this feature on portal. Thanks and Regards, Chandrashekar BN

Flow Designer - Catalog Task variables

I am just getting into investigating Flow Designer. I'm attempting to create a Flow for an existing catalog item that is currently using a workflow. In the catalog item variables, we have container variables so that the input variables display correc...

Resolved! Reference to sys_user only active users for all fields

Hello community! Is there a way to only reference active users in ServiceNow from the GUI? I recently saw that we had some duplicate users based on email address. I then updated the duplicate email address and set the active flag to false. For exam...

Linking to a Knowledge Article (view) using SSO

I am having a challenge linking to Knowledge Articles while using Single Sign-on. My goal is to provide e-mail links to KB articles and users with the correct credentials can just open the link and it will take them to the specific Knowledge Article ...

Quick Messages dropdown is not showing in email client.

Hello, I have added quick messages fully filled out and email client is enabled but I cannot see the dropdown. Any assistance would be appreciated. Thanks, Chad

Resolved! Is it possible to get Previous URL in ServiceNow?

Hi Guys, Is it possible to get previous page URL ? Basically we have a scenario. We have a table say 'problem' and have a related list as 'incident' table. So, if i click on one of related incident it goes to incident table. Here can we get that pr...

Reporting on knowledge articles with zero views in a given time period

I'm trying to create a report that would tell me any articles that have not had any views in a given time period. Does anyone have any idea how I might get this information using the reporting module? I've reported on views for the last 6 months usin...

Resolved! Auto populate service catalog variable with requesters information

Hi,I have a catalog item in which there are variable like Requster Department, Requester Manager all are single line text type. When requester selects the catalog item from service catalog these variable has to be auto populated from user record. Wha...

Resolved! How to change button colors on Service portal

Hello I have to change the Button colors on the portal, I have a default primary color for branding set, however i want a different color on the buttons. How can i acheive this?

Resolved! chat queue routing

Hi all, On the ess portal I want to give a custom link on the page which when clicked opens up the "chat" dialog box and the chat is routed to the correct assignment group based on the users country.Any idea how to achieve that. I can not hard code...

Cant view certain fields in survey report using asmt_metric_result

Hi all, Ive made a report to display all survey results on the asmt_metric_result table. It works on my admin account, however when i log in as a user there are fields missing. Particularly instance.task.number, instance.task.short_description, insta...

Service Portal Accessible to External Users

Hi Everyone,We already have a Service Portal built up with SSO enabled. There is a requirement in our Project to implement another Portal which would be accessible to external users(Those users who are not present in our Now instance). We are plannin...

What is the difference between Count and Count Distinct?

In Performance Analytics, on the indicator you can set the Aggregate to Count or Count Distinct. What's the difference?

Do anyone know how to restore Favorites that are once deleted ?

i have reset the password for one user some how the users Favorites are deleted can anyone help to restore his favorites

Forum Posts

Error in sccm integartion while loading the record MID Server reported error: java.sql.SQLException: com.microsoft.sqlserver.jdbc.SQLServerException: Login failed for user 'SPA6sccm_integration'. ClientConnectionId:8864e3cd-75f8-43ff-b38b-4a5360e93eb

Session Timeout Warning or pop up message on service portal

Flow Designer - Catalog Task variables

Resolved! Reference to sys_user only active users for all fields

Linking to a Knowledge Article (view) using SSO

Quick Messages dropdown is not showing in email client.

Resolved! Is it possible to get Previous URL in ServiceNow?

Reporting on knowledge articles with zero views in a given time period

Resolved! Auto populate service catalog variable with requesters information

Resolved! How to change button colors on Service portal

Resolved! chat queue routing

Cant view certain fields in survey report using asmt_metric_result

Service Portal Accessible to External Users

What is the difference between Count and Count Distinct?

Do anyone know how to restore Favorites that are once deleted ?

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