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08-01-2016 08:55 AM
Hi All,
I created two knowledge bases in my environment 1 is KEDB and 2nd is IKDB(incident knowledge database). each knowledge as a different field so thats why i created UI policys .. its ok for me in form level..
issue with
whenever i published KEDB articles ,,KEDB field is visible and same time IKDB field is visible,,,,here we are using UI macros.. So, here how to create if condition in macros.
For example: If Knowledge base = KEDB selects visible only KEDb fields
{
else knowledge base =IKDB visible only for IKDB fields
}
Please find the below script how to write IF Else condition ?
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<j:choose>
<j:when test="${knowledgeRecord.article_type != 'wiki'}">
<div id="article" class="snc-article-content-text">
<b>
KB Number:
</b>
<br/> <g2:no_escape>$[NS:knowledgeRecord.number]</g2:no_escape>
<br/>
<b>
Problem Number:
</b>
<br/> <g2:no_escape>$[NS:knowledgeRecord.u_related_problem]</g2:no_escape>
<br/>
<b>
Known Error:
</b>
<br/> <g2:no_escape>$[NS:knowledgeRecord.u_known_error]</g2:no_escape>
<br/>
<b>
Workaround fix:
</b>
<br/> <g2:no_escape>$[NS:knowledgeRecord.u_workaround_fix]</g2:no_escape>
<br/>
<b>
Permanent fix:
</b>
<br/> <g2:no_escape>$[NS:knowledgeRecord.u_permanent_fix]</g2:no_escape>
<br/>
<b>
Third Party involved:
</b>
<br/> <g2:no_escape>$[NS:knowledgeRecord.u_third_party_involved]</g2:no_escape>
<br/>
<b>
Support team involved:
</b>
<br/> <g2:no_escape>$[NS:knowledgeRecord.u_support_team_involved]</g2:no_escape>
<br/>
<b>
Risk number:
</b>
<br/> <g2:no_escape>$[NS:knowledgeRecord.u_risk_number]</g2:no_escape>
<br/>
<b>
Additional comments:
</b>
<br/> <g2:no_escape>$[NS:knowledgeRecord.u_additional_comments]</g2:no_escape>
<br/>
</div>
</j:when>
<j:otherwise>
<div id="article" class="snc-article-content-text knowledge-wiki-text">
<g2:no_escape>$[NS:glideWikiModel.render(knowledgeRecord.wiki)]</g2:no_escape>
</div>
</j:otherwise>
</j:choose>
</j:jelly>
Solved! Go to Solution.

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08-01-2016 09:41 AM
The general syntax of the if statement is like this:
<j:if test="condition" >
<!-- this code gets run -->
</j:if>
In your case, the condition is going to be something like:
<j:if test="${kb_knowledge.kb_knowledge_base.getDisplayValue() == 'KEDB'">
<!-- Show the three fields -->
</j:if>
<j:if test="${kb_knowledge.kb_knowledge_base.getDisplayValue() == 'IKDB'">
<!-- Show the other three fields -->
</j:if>
THIS IS UNTESTED CODE. YOU NEED TO TEST AND ADJUST AS NECESSARY FOR YOUR CONDITIONS.
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08-01-2016 09:20 AM
Hi
Please help me in the above script to write if condition in macros.
Regards,
Naresh

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08-01-2016 09:26 AM
I'm not clear which fields are you KEDB and which are you IKDB fields and where you would like to display them. Can you include screen shots?
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08-01-2016 09:32 AM
in KEDB is 1.Known Error 2. workaround fix: 3..Permanent fix:
in IKDB is 1.Support team involved: 2. Risk number: 3. Additional comments
Please help me the how to create if else condition in macros.
once publish any article that is visible for end users self service> knowledge thats why am using UI macro.

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08-01-2016 09:41 AM
The general syntax of the if statement is like this:
<j:if test="condition" >
<!-- this code gets run -->
</j:if>
In your case, the condition is going to be something like:
<j:if test="${kb_knowledge.kb_knowledge_base.getDisplayValue() == 'KEDB'">
<!-- Show the three fields -->
</j:if>
<j:if test="${kb_knowledge.kb_knowledge_base.getDisplayValue() == 'IKDB'">
<!-- Show the other three fields -->
</j:if>
THIS IS UNTESTED CODE. YOU NEED TO TEST AND ADJUST AS NECESSARY FOR YOUR CONDITIONS.