ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Report on serviceNow

I have 2 reports using the alm_license table to report on Microsoft Reserved license entitlement - Microsoft True Up Cost and Microsoft Reservations. Microsoft True Up Cost is a sum of the total cost of the Reserve Entitlement which shows to be £570,...

kaviya s by Tera Contributor
  • 383 Views
  • 1 replies
  • 0 helpfuls

Resolved! Setting the date field using the UI Policy

 Hi All,Requirement:Populate a date field in a table with the current date when the XYZ field has a specific value. Additionally, users should be able to modify the date field if needed.To achieve this, I have created a UI Policy with the condition t...

Sandhya23_0-1737543795142.png
Sandhya23 by Tera Guru
  • 1898 Views
  • 11 replies
  • 3 helpfuls

Domain separation for Number and Counter tables

Hello everyone,I'm working on customizing the sys_number and sys_number_counter tables to support domain-specific number generation in a multi-domain environment. The goal is to add a domain field to these tables so that unique numbering sequences ca...

pparra by Tera Contributor
  • 626 Views
  • 1 replies
  • 0 helpfuls

Resolved! Universal Request roles needed for Triaging

I have currently set up the service set for universal request.  I want to understand what roles are needed for the group and if the group can create HR cases and or Incidents without the itil role.  I have created a group and I've given the group the...

Resolved! Licensing for Slack Webhooks Spoke?

Hey all, I´m currently working on an evaluation if my company should switch systems to ServiceNow. We wanted to integrate Slack so for example if a customer opens a ticket there should be popping up a message in the dedicated Slack channel. I stumble...

DanielBr by Tera Contributor
  • 1038 Views
  • 2 replies
  • 1 helpfuls