How we can transfer user from one instance to another automatically without import and export.

[Nagaraj4]

How we can transfer user (Same sys_id) from one instance to another automatically without import and export.

[Harish KM]

Hi @Nagaraj4 in that case there are 2 ways to do it,

you can create a schedule job daily which will pull data from prod to lower instances.

1. you can define xml import set and run a schedule job daily

link: https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/import-sets/task/t_...

2. you can use table API and create a REST Integration using GET method to pull data from prod

https://www.servicenow.com/community/developer-forum/import-user-and-group-record-from-prod-to-non-p...

[Ravi Chandra_K]

Hello @Nagaraj4 

How the user profiles are currently getting created in the system.

Is there any integration from where you are getting the profiles (like AD integration)?

If they are coming from inbound integration and the data is coming into data sources, you can setup the same in lower instances too.

Kind Regards,

Ravi Chandra.

[SarthakShri21]

1. As per best practice, XML import for the records from one instance and then import the XML to another instance. 

2. Also, one can use ServiceNow to ServiceNow integration to transfer the data.

Please mark this answer as helpful and correct if helped.

Kind Regards,

Sarthak Shrivastav