I am trying to show the subcategories that are specific for one category, but it is showing all the sub categories, I am using onChnage client script in the Category field on the incident table.Please help, Thanks

Maala · ‎07-13-2020

rahulyamgar · ‎07-13-2020

i tried the same, its working as expected. see below:

Ensure that category choice has been created with the value Enterprise Support, if not create one by cliking configure choice on Category->select the category->then add choice to the subcategory as User Error. This worked for me.

Thanks,
Rahul

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Maala · ‎07-13-2020

All other categories shows relevant subcategories, except the 'Enterprise Support'

Maala · ‎07-13-2020

Thanks Miguel and Rahul,

It works fine now.

Created a new category test application, After setting the dependent value is by Category, it works, showing only the subcategories associated with that.

Thanks again