I am trying to show the subcategories that are specific for one category, but it is showing all the sub categories, I am using onChnage client script in the Category field on the incident table.Please help, Thanks

[Maala]

I am trying to show the subcategories that are specific for one category, but it is showing all the sub categories, I am using onChnage client script in the Category field on the incident table.Please help, Thanks

[Ghata]

very detailed and helpful answer. thank you

[Maala]

[rahulyamgar · Accepted solution]

i tried the same, its working as expected. see below:

Ensure that category choice has been created with the value Enterprise Support, if not create one by cliking configure choice on Category->select the category->then add choice to the subcategory as User Error. This worked for me.

Thanks,
Rahul

[Miguel Donayre]

 The value from the Catagory choice has to go in the field, not the Label -

[Maala]

I have already created 'category choice' 'Enterprise Support'

 Then created all the sub categories with dependent value 'Enterprise

 when I choose  'Enterprise Support' in the category foied,

 Nothing shows in the sub category list