I understand that ServiceNow has a side door function/feature that can bypass SSO. Does anyone know how we can activate the side_door.do feature with a local account?

[Gregory]

I understand that ServiceNow has a side door function/feature that can bypass SSO. Does anyone know how we can activate the side_door.do feature with a local account? The user/tester will have the ability to login through entering the “TestUser” user name and password.   

1. Currently - we cannot sign on in our Dev instance and QA instance with local accounts (TestUser) because of SSO.
2. We tried the Side_Door.do. 
3. 1. Doesn’t work.
4. What configurations might be stopping it?   
5. Does anyone have any ideas on how we can bypass SSO in in our Dev and QA instance? 

[AbhishekGardade]

We do have SSO but we are login using 

https://instancename.service-now.com/login.do

Please mark as Correct Answer and Helpful, if applicable.
Thank You!
Abhishek Gardade

[Ashutosh Munot1]

Hi, Check this you might disabled this page. https://community.servicenow.com/community?id=community_question&sys_id=8cdd4f6ddb9cdbc01dcaf3231f961929 Thanks, ASHUTOSH

[Priyanka Gupta]

Ok, so we have SSO set up too. We login with our usual credentials first. Then we navigate to <https://instancename.service-now.com/login.do>and enter our creds again there to login. You have to set password on your profile to make sure you can login with that password.

[Brandon Warren · Accepted solution]

As stated above, you should be able to use https://instancename.service-now.com/login.do

*Note, you may have to set a password on the user account you plan to sign in with beforehand. See image below.