I understand that ServiceNow has a side door function/feature that can bypass SSO. Does anyone know how we can activate the side_door.do feature with a local account?

[Gregory]

I understand that ServiceNow has a side door function/feature that can bypass SSO. Does anyone know how we can activate the side_door.do feature with a local account? The user/tester will have the ability to login through entering the “TestUser” user name and password.   

1. Currently - we cannot sign on in our Dev instance and QA instance with local accounts (TestUser) because of SSO.
2. We tried the Side_Door.do. 
3. 1. Doesn’t work.
4. What configurations might be stopping it?   
5. Does anyone have any ideas on how we can bypass SSO in in our Dev and QA instance? 

[Pablo1]

Is there a side_door feature/setting that will allow you to be prompt to login at the Service Portal login page when SSO is enabled?

[Andreas1]

Hello Pablo,
normally OOB there is the "side_door.do" set up. ([your instance URL]/side_door.do)
But there the password on the user record must set up first.

[wabexele]

The ServiceNow side door function allows users to bypass Single Sign-On (SSO) for access, which can be useful in specific scenarios. To activate the side_door.do feature using a local account, administrators typically need to ensure that the appropriate permissions are set and that the feature is enabled in the system configuration. For those looking to implement similar access solutions, it’s important to consider security implications and follow best practices. Meanwhile, if you need reliable doors installers in Palm Coast, there are several professionals available who can assist with various installation needs while ensuring quality and efficiency.