I want the edit/delete options on template to be removed in Service Operations Workspace
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04-03-2025 07:44 AM - edited 04-03-2025 07:55 AM
How am I able to remove the edit/delete options on an existing template in Service Operations Workspace for interactions/incidents?
I already tried removing the template_editor and template_editor_global from the user, but they are still able to edit it.
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