Identification Error: NO MATCHING ATTRIBUTES

rahulyamgar
Tera Guru

‎09-03-2020 09:28 PM

Hello friends,

I was testing the Identification payload against the cmdb_ci_win_server  table which has below identifier entries:

1. Serial number against cmdb_serial_number

2. host_name against cmdb-ci-win_server.

3. fqdn against the cmdb_ci_win_server.

This identification has 3 attributes and in my input payload i populated only serial number but host_name and fqdn were empty. I got the below error:

errors": [
        {
          "error": "MISSING_MATCHING_ATTRIBUTES",
          "message": "In payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_win_server]. Add these input values in payload item '{\"className\":\"cmdb_ci_win_server\",\"values\":{\"short_description\":\"1.Domain/Workgroup:ABC.com \",\"fqdn\":\"\",\"u_ci_hostname\":\"ABC\",\"serial_number\":\"Test\",\"ip_address\":\"10.123.11.123\",\"model_id\":\"4bbb6a2a1b305450b55adb1fdc4bcb94\",\"last_discovered\":\"2020-09-03 16:24:00\",\"manufacturer\":\"bf9987891b590c90299e63d07e4bcb13\",\"discovery_source\":\"Claroty\",\"first_discovered\":\"2018-11-04 12:41:48\",\"mac_address\":\"40:A8:F0:24:E2:98,40:A8:F0:24:AA:DD\",\"name\":\"MOGAMBO\",\"correlation_id\":\"99:8:1\",\"host_name\":\"\"},\"sys_object_source_info\":{\"source_name\":\"Claroty\"},\"settings\":{},\"sys_ire_info\":{\"ire_received_time\":\"2020-09-04 04:26:33\"}}'"
        }

I would like to understand more about this error and error message. Please clarify.

Is it mandatory to have all 3 above field values in payload ? I tried to have 2 fields value set, error disappeared.
@Ashutosh Munot 
Thanks,

Rahul Yamgar

 

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6 REPLIES 6

rahulyamgar
Tera Guru
In response to Onkar Pandav

‎09-04-2020 06:09 AM

Hello Onkar, 

The property is set to FALSE. Still same issue.

 

Thanks,
Rahul Yamgar

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Ashutosh Munot1
Kilo Patron
Kilo Patron

‎09-03-2020 11:59 PM

Hi,

When you see below image check the attributes

find_real_file.png

 

All the attributes like name, correlation id, serial number, type, mac address,etc should be present in that payload.


Now i dont know your attributes list but i do see that in your payload FQDN is not present.


Thanks,
Ashutosh

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rahulyamgar
Tera Guru
In response to Ashutosh Munot1

‎09-04-2020 06:00 AM

Hello Ashutosh & Onkar,

Thanks for your response. My identification criteria has 3 attributes - serial number, host name and fqdn. Initial payload contained only serial number only and i got the error -"MISSING MATCHING ATTRIBUTES". Then I added only hostname to it (fqdn was still not there), then identification was successful though for serial number (which was present) it showed attemptResult as SKIPPED.

 

So ,i would like to understand how many attributes must my payload have ? All? or 50% ? 

 

Thanks in advance,
Rahul

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