I am stuck in a issue that seems or should be simple, but I can ´t figure out so far.
When I design a Catalog Item, there are two related lists, "Approved By" which I understand is meant to set a specific user as default approver to this Catalog Item and "Approved By Group" which I think has the same purpose, but in this case to set a group as the default approver.
That said, I would like to find a way that, when I set an item up, SNow should check if any approver has been set, a specific user or a group on those two related lists, if yes, the workflow should send the request to be approved by them/he, however, if none has been set in both related list, the workflow should go ahead and create the request and the item as already approved or another status that I could set manually, for instance "Approval not Required".
How do I accomplish that? Appreciate any help on this matter.
C-ya
Rafael Machado
