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Refereance field value set

Hi All,i am facing a strange issue .on incident form we have a site  contact field which is of type reference .when user select site contact value as other, on change client script  open up a dialogue window built using ui page .user need to fill det...

Resolved! NOT an example of UI Action

I am giving practice test on quizly.info  I found a ques-  What is NOT an example of a UI Action?options- a. Related Linksb. Form buttonsc. Searchd. List ButtonsI mark search but, the correct answer is given- List Button Can any one explain this..Tha...

Flow designer issue

Hello All,We have already customization instance but our client need fresh as OOB instance .We are working on service catalog rebuild functionalities of custom fields  that which created in OOB table. We have a custom field called step in sc_req_item...

SravyaA by Tera Contributor
  • 268 Views
  • 1 replies
  • 0 helpfuls

Resolved! incident display based on user's group

i have a requirement to display only those incidents on which logged in user belongs to group.example, if i belongs to x,y,z group then i should see only incident which has group x,y,z.

MK-p by Tera Contributor
  • 818 Views
  • 5 replies
  • 4 helpfuls

How to assign assignment group as per location

I am working on catlog item, my requirement is when line manager approve a request then it should be assign to that particular team as per the location. In UI there is location field if requestor will select any location .so according to that locatio...

RunaliP by Tera Contributor
  • 747 Views
  • 5 replies
  • 1 helpfuls

Resolved! Filter on a view is not working

The view (see screenshots) is simple, one table, with a filter on active=falseRunning the view includes records with status active=true in spite of the filter.What is going on? Thank you for your help.

Meskandar by Giga Contributor
  • 975 Views
  • 4 replies
  • 2 helpfuls

Resolved! Knowledge Article version

If i am making a cosmetic changes in article then its creating new version of it which i dont want to do. is it possible that for cosmetic changes system should not create new version.

Prakash_S by Tera Contributor
  • 472 Views
  • 2 replies
  • 3 helpfuls