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Resolved! Roles Required for Data Transform in ServiceNow

Hello team, I have this integration:1. Using Import Set APIs- InsertMultiple we would be populating the staging tables2. Since these are created as Async Concurrent Import Sets, they are processed within few seconds with the same user who created the...

RahulY00040 by Tera Contributor
  • 704 Views
  • 3 replies
  • 1 helpfuls

Set External SSO Login to Default

Hello, I am trying to set the External login link to the default on our Service Portal but am unsure how to do so. Currently Local ServiceNow credentials are the default on the Login widget, but Im trying to get iot to set to SSO as the default.

Resolved! Help with Catalog Item flow

Trying to replicate my first flow and am totally stuck. I have an IF condition after some approval tasks in order to determine the text on a Catalog Task, however the task does not create. There is also a Catalog Task further up the workflow which wo...

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Issue with Advance work Assignment

HI All , i have observed one issue that whenever i craete Queue (AWA> Service Channel (related list))  for any support Group for Round robin enable.  my account impersonate all the members that present on that Group  . please help if any one observe ...

Email Template incorrectly mapped in Workspace

Hi, I am having an issue where when I open an email from the related list of the case. When I click on the Reply UI Action or the Reply All UI Action, it is taking me to a new tab with Forward Email template filled in instead of Reply and Reply All t...

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Chitra16 by Tera Contributor
  • 447 Views
  • 1 replies
  • 0 helpfuls

Password Policy compliant?!

hey together,we have a password policy length of 12 which is marked as compliant. but as an admin i can set password with less value. so my question is, why is it marked as compliant when i can create passwords with a length less than 12?  

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schuettep by Tera Contributor
  • 433 Views
  • 2 replies
  • 0 helpfuls

DKIM

Hello everyone!I would like to know the steps to configure DKIM.I tried accessing article KB1002273 but couldn't log in to read it.I would really appreciate your help. Thank you!

12uy by Mega Sage
  • 1519 Views
  • 4 replies
  • 1 helpfuls

Resolved! Bidirectional Integration on SMS - Twilio

Hi everyone! I'm working on a project where we need to integrate Twilio for SMS capabilities. Specifically, we're looking to capture responses to SMS messages and update the source (like the CASE record) from where the SMS was triggered.Has anyone he...

LearnerNitin by Tera Contributor
  • 1626 Views
  • 2 replies
  • 0 helpfuls

Unable to insert record in group member table through script step in custom action in a flow

Hi, I am not able to insert record in group member table through script step in custom action in a flow. I am using below script:            grpMember.initialize();                        grpMember.group = 'sys id of group';            grpMember.user...

Resolved! API call from remote server side though catalog form

I'm working on a form and trying to think through how to do it, Basically I am trying to do a API call from a Server A since the MID server has no permission to make it. So once the user submits the form the Rest API call should be made from the Serv...

Bobby8 by Tera Contributor
  • 594 Views
  • 2 replies
  • 0 helpfuls