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Images in description field

Bosse
Kilo Contributor

Hi,

Im wondering if its possible to have an image visible in the description field for an incident?

When a user sends a ticket by email and has images in the email, the images get uploaded and put as attachments. But I want them showing together with the text in the description field.

The image below shows how it looks like now. I want the images being visible in the description.

Is this possible?

find_real_file.png

5 REPLIES 5

In OOB description field it will not work, you need to use either comments / work notes / Journal field or HTML type field to show these images

 

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