Images in description field
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‎02-22-2019 05:01 AM
Hi,
Im wondering if its possible to have an image visible in the description field for an incident?
When a user sends a ticket by email and has images in the email, the images get uploaded and put as attachments. But I want them showing together with the text in the description field.
The image below shows how it looks like now. I want the images being visible in the description.
Is this possible?
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‎02-25-2019 10:21 AM
In OOB description field it will not work, you need to use either comments / work notes / Journal field or HTML type field to show these images
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