I am working on a service catalog. When I add both images and icons to my catalog items and migrate my update sets to another instance, I don't see the images and icons on the service catalog in the new instance. What could I be doing wrong? Thanks.
Hi Folks, This is for the new platform setup for foundation data. There are multiple User repository sources (in discussion to combine both but finalized) On premise : REP 1 [AD]On Cloud : REP 2 [ for example Azure AD] What would be the recommende...
We just build a new Service Catalog item with a very simple workflow. It basically just generates a few tasks and that is all.We just moved the new item to production. It has been working on TEST with no issues.However there is a major issue now that...
I wrote a script to remove duplicated from database view and push into custom table.But it is pulling all records from database view to custom table.Appreciate your help. var x=new GlideRecord("u_skills_updated");//database viewvar y=new GlideRecord(...
We have a need to customize the element displayed below. We are leveraging field level encryption and people who have been assigned an encryption context are given the ability to encrypt attachments by default. This side effect is not desired and cou...
Hi, Question is in the title, basically. I need to import a large number of records and process them via import sets, transform maps, and so on.I'm using the insertMultiple endpoint to achieve this, but I was wondering about the recommended number of...
I am working on implementing Adaptive Authentication and have it working the way we want based on IP and Role based access. I would like to change the message users receive if they do not match the allowed criteria. Currently the message show "User...
Hi I have a requirement where on certain conditions, I need to restrict the user from addition/updation/deletion of file in the attachment type field. or is there anyway to hide the update delete options .can someone please provide solution . Thank...
Hi, I have a problem with some Knowledge articles from the same category where "can read" is set to all, I don´t know why for some knowledge articles it shows the error "You do not have sufficient privileges to access this knowledge item", I have che...
Global Search for the RITM. Under the list of tasks, we don't see any RITM listed. Is there a way to include RITM in the search scope and return that on the list of Tasks here?
Hello, Customer has requested that the Happy / Sad / Neutral faces to be placed into the email when an incident / requested item is resolved or closed respectively. They want to reduce the number of clicks so that users will give feedback on surveys...
I need JIRA Spoke for bi-directional integration between SNOW and JIRA,but not with HI credentials or Subscription,is there any way in between?
I have logged into my developer instance and my incident table is empty, is there any way to get test data or do I need create all types of incidents to work on them. Please let me know, Thanks
Hi everyone!We are in the process of shifting from the old ServiceNow Service Portal to Employee Center Portal.We are trying to change the content, font style, font sizes of the OOB in Employee Center Portal.For starter, I need help in changing the f...
Hi All, I am using below url to get all records of Attachment Api (Servicenow)https://xxxxxxx.service-now.com/api/now/attachment but even after using sysparm_offset only getting 992 records only(even after looping also) but in header of postman X-To...
