Import API - Insert multiple - stay in pending state

[mathieu_brule]

Hi !

I'm actually facing an issue, while using insertMultiple REST API.

When I call the API /api/now/import/****/insertMultiple, I can see record in my import set table, but they are not transformed, they stay in Pending state.

I don't understand why they aren't transformed as expected.

Could anyone help me please ?

[mathieu_brule · Accepted solution]

Ok, found my solution, I had to specify in sys_rest_insert_multiple table that my import has to be synchronous.

Thanks to this article :

https://www.servicenow.com/community/architect-forum/insertmultiple-import-set-api/m-p/2442022