In email body ,when clicked the approve button its not working

[Srini19]

Hi,

I have the below code in email script. when I click the approve or reject button it is not working but when I click control and click it is working. please let me know what is wrong here.

var apButStr = '<div><a href="mailto:now05@service-now.com?subject=re:' + gr.number + ' - approve&body=' + gr.number + ' - approve' + '"><br /><img style="align: baseline;" title="Click this button to mark approved" src="/approveButton.png" alt="Approved" width="142" height="41" align="baseline" /></a>';

var rejButStr = '<a href="mailto:now05@service-now.com?subject=re:' + gr.number + ' - reject&body=' + gr.number + ' - Reject' + "%0D%0A" + "Reason for Rejection:" + '"><img style="align: baseline;" title="Click this button to mark rejected" src="/rejectButton.png" alt="Rejected" width="142" height="41" align="baseline" /></a></div>';

Thanks

Srini

[Saiganeshraja]

Replace apporve button with this:

'<div><a href="mailto:now05@service-now.com?subject=re:' + gr.number + ' - approve&body=' + gr.number + ' - approve' + '"><br /><img style="align: baseline;" title="Click this button to mark approved" src="/approveButton.png" alt="Approved" width="142" height="41" align="baseline" /></a></div>'

and then give a try.

Mark correct and helpful if it helps

[Srini19]

when i use this code, both button is not visible.

Thanks

Srini