Created a Flow Designer for Inbound email attaching the attachment on the record. Everything seems to work fine for internal users. Email comes in, flow is triggered and file is attached to the record.
However when inbound email comes from external user or non-itil, the flow does not get triggered and no attachment on my record.
Tried creating Flow Designer with Run As 'System User's. Also created with Run with roles 'itil'. In either case it is behaving the same.
I need a way for flow Designer to work irrespective of the email sender and attachment of email should be available on record.
