Integration of ServiceNow with iTRACS

ptwomey
Kilo Explorer

‎03-07-2014 01:18 AM

HI,

having recently purchased ServiceNow we are working on our project to bring about a full integration and/or replacement with existing legacy solutions.   One that is interesting it iTRACs which is used here for the management of Networks and related hardware.  

 

I am considering running this as a federated CMDB,   but I would be interested to here what thoughts or experiences other may have.  

 

iTRACS is very feature rich,   so I am not convinced that a complete replacement is best method.  

 

any thoughts ?

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lawrence_eng
Administrator
Administrator

‎03-07-2014 08:53 AM

Hi,



I think your question might get better visibility in our Implement sub-community. If you agree, I can move this there for you. Just let me know.



thanks,


Lawrence


--


Online Community Program Manager, ServiceNow


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ptwomey
Kilo Explorer
In response to lawrence_eng

‎03-07-2014 09:00 AM

Thanks, I was wondering about that, I will move now. Cheers


Least I will try too.


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alfred_lew
Kilo Explorer

‎02-06-2015 02:33 PM

Peter, have you come to a decision on how to align ServiceNow and iTracs?   We have some folks pursuing iTracs as a DCIM solution, but others view DCIM as another asset repository and are unclear on the benefits.


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