javascript void(0)
please guide me step by step as I shown in the screen buttom left I am seeing javascript void(0) just to let you know javascript is enable in my chrome and in compter setting.
Forum Posts
Resolved! How to Create Notifications in ServiceNow: A Beginner-Friendly Guide
Introduction Ever felt like you’re missing updates in ServiceNow? Notifications are here to save the day! They’re the little nudges that keep everyone informed about what’s happening, whether it’s an incident update, a task assignment, or a major cha...
Resolved! How to Create a Service Catalog in ServiceNow Using Catalog Builder: A Beginner’s Guide
For organizations using ServiceNow, a well-organized Service Catalog is crucial. It provides a central hub for users to access, request, and manage services efficiently. Catalog Builder is ServiceNow’s user-friendly tool designed to help create and m...
How do I use SNOW CSS includes to create a consistent style between KBA templates?
We have templates that you can apply to new Knowledge Base Articles and those are stored as HTML code with various styles. I'm trying to convert the styles to an external stylesheet so we can modify all the templates via the one stylesheet (instead o...
approve reject link in email client template
I have created an email client template on RITM table and from that template I want to send approve/ reject link to the approver. Is this possible?
Resolved! Add SSL certificates for the MID Server - Article
You can add certificates to the MID Server to communicate over SSL/TLS in one of two ways:Add certificates directly to the bundled JRE TrustStore file, using the following procedure.Specify a different TrustStore file for the MID Server to use. For ...
How apply CSS syle to sys_template for Knowledge article?
Hello @all I have created a sys_template and added html with inline css but it didn't worked.When I apply the template and then after some modification saved the form then it removes all css formatting from body.If anyone has any idea on this please ...
Resolved! Certificate renewal with internal Microsoft CA
Is it possible to configure certificate renewal tasks, with target to an internal Microsoft CA?
Destination of links to attachments displayed in AI Search results
To display attachments in AI Search results, I've selected index_attachments = True in Knowledge's Indexed Source.In “Field Settings & Mapping,” I've mapped ‘text’ and “short_description” to the same field.When searching the portal, attachments appea...
How to make tooltips/help text to show in Workspaces
Hi everyone, I know it's been discussed a few times over the years but I can't find any current processes or solutions to the query so I'm going to ask for my sake. The need: Show a hint when users hover over the Category choices when creating an inc...
Resolved! Not able to switch to User Experience Analytics in Data Visualizations application
For Security purpose we need to make the Requires Authentication property to "true" for our GraphQL User Experience Analytics PAR Groupby API. We are not able to switch to the User Experience Analytics in Data Visualizations application to edit the r...
Virtual Agent Chat window disappears after interacting with it
Hello!I've recently been facing issues with the Virtual Agent.When I'm on the Employee Center and I have the virtual agent chat window open, whenever I try interacting with it in ways like: resizing, closing or minimizing the window "flies away" unti...
Resolved! Hide New button
Hi Team, We wanted to hide New button in HR cases naive view,But no in HR workspace From where this action comes from, I tried to deactivate from UI action but its not working.
We need to migrate from IMDSv1 to IMDSv2 for AWS EC2 instances in ServiceNow Discovery
As per the security findings, only IMDSv2 must be used instead of IMDSv1 to retrieve metadata information during Service Discovery. It has been identified that the current CMDB discovery is using IMDSv1, which poses a security risk and therefore So, ...