Is Integration Hub - AD Spoke compatible with Quest Active Roles

James Booth · ‎02-08-2022

Hi Everyone

We have a customer that requires us to use Quest Active Roles Server (ARS) in order to communicate with their Active Directory for orchestration.

I was wondering if the Integration Hub AD Spoke can be configured to work with ARS and if so how?

ARS details are available at - https://www.oneidentity.com/products/active-roles/

Thanks

James

Jeff Currier · ‎02-08-2022

James,

Automating ServiceNow requests with Active Roles Server (ARS) is a great best practice.

The AD Spoke is specific to AD and while ARS is a wrapper around AD, it is not AD itself, so the Spoke will not work. However, ARS does have APIs and you can interface with ARS fro ServiceNow.

The easiest method from my point of view is to use the PowerShell step as part of Flow Designer and IntegrationHub. Secondarily there is the ARS SDK which you could call directly from Flow Designer as well.

-Jeff

View solution in original post

Jeff Currier · ‎02-08-2022

James,

Automating ServiceNow requests with Active Roles Server (ARS) is a great best practice.

The AD Spoke is specific to AD and while ARS is a wrapper around AD, it is not AD itself, so the Spoke will not work. However, ARS does have APIs and you can interface with ARS fro ServiceNow.

The easiest method from my point of view is to use the PowerShell step as part of Flow Designer and IntegrationHub. Secondarily there is the ARS SDK which you could call directly from Flow Designer as well.

-Jeff