Is it possible to call a widget when user click Submit button?

Luiz Lucena
Mega Sage

Hi everyone, 

 

We have many catalog items in our Service Portal, and we would like to call a widget for feedback when a user clicks the Submit button. In the example below, the widget is the awesome Feedback app, from Automize AS.
We would like to improve its usage by showing up when a user clicks the Submit button.

Screenshot 2023-10-19 at 6.15.52 PM.png

 

I was thinking of a Catalog Client Script but haven't tried it yet.

 

Any clue would be immensely helpful.

2 REPLIES 2

Alka_Chaudhary
Mega Sage
Mega Sage

Hello @Luiz Lucena ,

Yes, we can call the widget on click of Submitted button. You need to edit the widget of which has submitted button and write script to call the another widget on click of submitted button. You can refer to this How to call a widget from another widget.

 

If this response clears up your doubt, kindly flag it as both helpful and correct.

Thanks,

Alka

Hi @Alka_Chaudhary , 

Some of the replies on that question were helpful, but not much to what we are trying to achieve, it gave us some insight what to do though.

But I could not find yet where exactly to change.

What we are trying to achieve is, after someone submits a request, if they don't do anything else, we should present the feddback modal dialog as shown below:

Screenshot 2023-10-20 at 12.26.52 PM.png