Is it possible to send a notification with only CC address?

[satoru]

Would it be possible to send notifications for CC addresses only?

I'm defining a Notification with no To Address and setting the CC address in Mail Script as email.addAddress("cc", "hoge@domain", "User").

When I start this notification, E-Mail is not sent. Is it possible to send a notification with only CC address?

[Community Alums]

Hi @satoru ,

You are changing the concept of email here.

When you send an email to someone , it goes to the person in "TO" and "CC" is used to just mark/Copy them for the actual email sent, which means the main party is "TO" not "CC". If there is no "To" then why would you require a "CC" anyways?

This is not at all a sensible requirement.

Please mark the Appropriate answers correct & Helpful

Thanks,

Sandeep

[satoru]

Hi, Sandeep.

I am sending email notifications for approval requests, but I would like to send them to people I have delegated to using a "CC" address. So, I want to send a normal email notification to the approver with the "Exclude delegates" checkbox and

I am thinking that I can send another notification to the person who is delegating with CC address.

Satoru

[Ankur Bawiskar]

Hi,

just include the recipient as your-instance-name@service-now.com and include cc and check if it works

solution shared here

email notification using solely BCC recipients

Regards
Ankur

[Ankur Bawiskar · Accepted solution]

@satoru 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur