Filter Navigator Disappeared

Ben158
ServiceNow Employee
ServiceNow Employee

I am running locally a new instance from track and the Filter Navigator does not appear and I cant seems to get it back - it seems that the all screen just showing some report and there is nothing else - I tried some different URLs to my local instance and nothing helps.  Any ideas?  I also dont see any settings, user menu etc.

4 REPLIES 4

Saurav11
Kilo Patron
Kilo Patron

Hello

Can you paste some scrrenshot to assist you better

Thanks

Ben158
ServiceNow Employee
ServiceNow Employee

This is all I see and cant get to a filter navigator on left - I can access the database directly if I have to change something.

find_real_file.png

Have you tried to logout and login.Also clear the cache and let me know the result after that

Please mark answer correct/helpful based on impact

Ben158
ServiceNow Employee
ServiceNow Employee

This issue seemed to be with Maria jdbc driver connection to local mysql database - and currently it seems that it only connects to the deprecated mysql@5.6 and fails and throw exceptions with other versions.