Is it possible to set a knowledge base as a favorite?

[Erik24]

Hi,

I've found it is possible to add a knowledge article as a favorite in the backend UI, but is the same possible for a knowledge base (so it is viewable as from the knowledge homepage)?

I'd like to have the star icon on knowledge base level when browsing from the knowledge homepage in the backend UI, if not available oob is it hard to configure/develop?

Thanks

/Erik

[OlaN]

Hi,

You can as admin/knowledge admin open the knowledge base record, and click create favourite from it, you can also share share that URL to anyone else, who can access that knowledge base, and they can also create a favourite from it.

[Erik24]

Thanks for your reply but that seems to be the backend view and not the "user view" from the Knowledge homepage (Knowledge - Homepage).

[OlaN]

I'm sorry, then I don't understand your requirement.

Can you share some images explaining what it is you would like to do?

[Erik24]

I'd like to be able to favorite a Knowledge Base from this view:

It is possible on the article level: